Terms of Service

By accessing and using Covalardes.com, you agree to comply with and be bound by the following Terms of Service. These terms govern your use of our website, our products, and the services we provide. Please read them carefully before placing an order or browsing the website.

1. Website Use

You agree to use this website for lawful purposes only. You must not engage in any activity that may disrupt the operation of the website or compromise its security. You may not copy, reproduce, or modify content from this website without express written permission from Covalardes.

2. Product Information

Covalardes specializes in handcrafted metal wall art. We make every effort to display accurate product descriptions, photos, and dimensions. However, due to the nature of handmade art, minor variations may occur. All products are offered in new condition only.

3. Order Processing and Shipping

  • Order Cut-off Time: 5:00 PM (GMT-05:00) Eastern Standard Time (New York)
  • Handling Time: 1-2 business days (Monday to Friday)
  • Transit Time: 3-5 business days (Monday to Friday)
  • Total Delivery Time: Estimated 4-7 business days based on customer location
  • Shipping: Free on all orders within the USA

4. Payments

We accept the following secure payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover
  • Diners Club
  • JCB

All payment transactions are processed securely through our checkout platform.

5. Returns & Refunds

We accept returns for both defective and non-defective items within 30 days of delivery. Items must be returned by mail in unused, original condition. Refunds are processed within 5 business days of receipt. There are no restocking fees. For more details, please refer to our Refund & Return Policy.

6. Exchanges

We offer product exchanges within 30 days for items in new condition. To initiate an exchange, contact our support team with your order number and request.

7. Intellectual Property

All content on Covalardes.com including text, images, logos, and product designs are the intellectual property of Covalardes and are protected under applicable copyright and trademark laws. Unauthorized use or distribution is strictly prohibited.

8. Limitation of Liability

Covalardes shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. All products are sold “as is,” and we do not guarantee uninterrupted access to the website.

9. User Accounts

If you create an account on Covalardes.com, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account.

10. Modifications to Terms

Covalardes reserves the right to update or modify these Terms of Service at any time without prior notice. It is your responsibility to review these terms periodically. Continued use of the website after changes constitutes your agreement to the updated terms.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, USA, without regard to conflict of law principles.

12. Contact Information

For any questions regarding our Terms of Service, please contact us:

Email: [email protected]
Phone: +1 972-569-7989
Office Address: 1585 Jameson Rd, Van Alstyne, TX 75495, USA

Thank you for choosing Covalardes – proudly delivering handcrafted metal wall art since 2019.