Privacy Policy

At Covalardes, we are committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from https://covalardes.com.

1. Information We Collect

When you interact with our website, we may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
  • Payment Details: Securely processed by third-party payment gateways (Visa, Mastercard, American Express, Discover, Diners Club, JCB).
  • Order Information: Products purchased, transaction history, and delivery details.
  • Technical Data: IP address, browser type, device information, and pages visited.

We collect this information when you place an order, sign up for newsletters, contact us, or browse our website.

2. How We Use Your Information

Covalardes uses the collected data to:

  • Process and fulfill your orders efficiently
  • Provide shipping and delivery updates
  • Respond to inquiries or customer service requests
  • Improve website performance and user experience
  • Prevent fraud and ensure transaction security
  • Send promotional emails or newsletters (only if you opt-in)

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share necessary information with:

  • Shipping carriers to deliver your order
  • Payment processors to handle secure transactions
  • Legal authorities when required to comply with applicable laws and regulations

All third-party services we use are vetted and committed to protecting your data in compliance with industry standards.

4. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law. Order records may be retained for internal reporting and tax compliance.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. By using our site, you consent to the use of cookies.

You can manage or disable cookies through your browser settings. However, doing so may impact site functionality and shopping experience.

6. Your Rights

As a valued customer, you have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion of your personal data
  • Opt-out of receiving marketing communications at any time

To exercise any of these rights, please contact us using the information below.

7. Security of Your Information

Covalardes takes your security seriously. We implement standard encryption protocols and security practices to protect your data from unauthorized access, alteration, or disclosure. All transactions are processed through secure, PCI-compliant gateways.

8. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect or store information from anyone under this age.

9. Changes to This Privacy Policy

Covalardes reserves the right to modify this Privacy Policy at any time. Any updates will be posted on this page with a revised effective date. We encourage users to review this policy regularly to stay informed about how we protect your data.

10. Contact Information

If you have any questions about this Privacy Policy or your personal data, please contact us:

Email: [email protected]
Phone: +1 972-569-7989
Office Address: 1585 Jameson Rd, Van Alstyne, TX 75495, USA

Thank you for trusting Covalardes – your destination for handcrafted metal wall art since 2019.